Dental Receptionist

• Welcome patients to the dental clinic and accurately process patient data • Responsible for smooth running of reception area while keeping dental teams on schedule • Proficient scheduling of general dental treatments using Exquise dental program software • Process insurance claims, prepare invoices and various patient letters • Communicate professionally with dental laboratories, referral clinics and sales staff • Receive and process payments • Maintain a safe and sanitary working environment by complying with procedures, rules, and regulations • Relay information to patients as directed by the dental teams • When needed, assist with dental procedures and help with sterilization preparations • Maintain a high standard of patient focused service at all times and utmost integrity when handling patient data • Understanding of how to schedule treatments appropriately to create a balanced doctor’s and hygienist’s schedule • Proficient with fast accurate data inputting skills and use of dental operating programs – Exquise, MS office • Understanding of dental terminology and ability to relay basic instructions to patients • Highly organised with strong attention to detail and an eye for improvements • Excellent written and verbal communication skills in English. Knowledge of Dutch and other languages is an asset • Strong cultural respect in an international environment • Must be able to work independently and quickly within a fast-paced team while staying calm under pressure • Ability to embrace a flexible working schedule and provide cover when needed • Consistent and professional appearance along with a caring attitude • Knowledge of dental clinic protocols and adhering to guidelines • Experienced in dental assisting is desirable • High school diploma or equivalent